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Barry Hobson, Ingram Micro Canada Ltd


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August 19, 2002

To Whom It May Concern:

Ingram Micro maintains many warehouses in and around our biggest market, Toronto. Combat cares for 140 of those big batteries in one of our round-the-clock operations.

The degree of control and coordination I have determines my degree of success. I've got a million things to do on any given day and it s all about keeping things moving. We try to get the little things right at Ingram - like having our forklifts and industrial batteries kept in good working order. They're our foundation.

I needed quick response, turnaround and problem resolution by a supplier who knew his business - and ours. That's what it takes to succeed today. We've got that with Combat.

Barry Hobson
Facilities, Operations Manager
Ingram Micro Canada Ltd.


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